Southern Maryland Women’s Healthcare is very pleased to announce that we are upgrading to a new scheduling/charting system at the end of September. To you, the patient, we expect you will see no immediate change to the service that we offer, however we will be modernizing our back office systems and this will feed through into providing our patients with a better quality service. You will be required to fill out your history on our new patient portal when the time comes.
To implement the new system, it involves training for every member of our staff. We will be starting this process September 22nd and we will go live with the new system at the front desk on September 29th. The clinical side of our office will be training the week of October 20th and they will go live on October 27th. There is a possibility that we will have to rearrange surgeries and lower the number of doctors and nurses appointments that we offer for those weeks.
Our goal is to provide our patients with the best and most efficient care possible, so please bear with us during this transition.